Effective Date: January 25, 2025

At Onno Rokom Bazar, we value the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.onnorokombazar.com) or make a purchase from our online store. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect We collect the following types of information to provide you with a seamless shopping experience:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment details (credit/debit card information, PayPal account, etc.) when you create an account or make a purchase.
  • Account Information: When you create an account with us, we store your login credentials (username and password) and order history.
  • Device and Usage Information: We collect data about how you interact with our website, such as IP address, browser type, device information, operating system, and browsing behavior (pages viewed, time spent on the site, etc.).
  • Cookies: Our website uses cookies to enhance user experience. These are small text files placed on your device that help us improve site functionality, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

2. How We Use Your Information We use the information we collect for the following purposes:

  • To process orders: We use your personal and payment information to process and fulfill your orders.
  • Customer support: To respond to inquiries, provide assistance, and improve our customer service.
  • Personalization: To offer personalized product recommendations and promotions based on your preferences and browsing history.
  • Marketing: We may send promotional emails, offers, or newsletters if you have subscribed to them. You can opt out at any time.
  • Website Improvements: To enhance our website’s functionality, security, and user experience.
  • Legal Requirements: To comply with legal obligations and protect our legal rights.

3. How We Share Your Information We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, fulfill orders, or provide other services related to your purchase.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security We implement security measures to protect your personal information. These measures include encryption (SSL) for online transactions, secure servers, and access controls. While we strive to protect your data, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access & Update: You can access, review, and update your personal information by logging into your account on our website.
  • Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt-out by clicking the “unsubscribe” link at the bottom of the emails.
  • Delete Your Account: You can request to delete your account by contacting our customer support team. Please note that we may retain certain information for legal or business purposes.

6. Third-Party Links Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for the content or practices of those websites. We recommend reviewing their privacy policies before providing any personal information.

7. Children’s Privacy Onno Rokom Bazar does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal information, we will take steps to remove such information from our systems.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

Onno Rokom Bazar
Email: info@onnorokombazar.com
Phone: +8801645373894
Website: www.onnorokombazar.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described.